Privacy Policy
Who we are
This website is operated by Keller Williams Realty, Bloomington, 800 S College Ave, Bloomington, IN 47403. Each office is independently owned and operated. This policy explains what information we collect on this site, how we use it, and the choices you have.
Information you give us
When you fill out a form on this site, we collect what you type in. Depending on the form, that can include:
- Your name, email address, and phone number
- The agent you'd prefer to work with, if you choose one
- The locations you're interested in and your timeline
- A property address, when you ask for a home valuation
- Your message to us
- Calculator inputs (price, down payment, rate, county) if you choose to attach them to an inquiry
- Your consent choices — whether we may call or text you, and your analytics cookie choice
Information collected automatically
Always: when you load a page or submit a form, your IP address and basic browser signals are processed to protect the site from spam and abuse. Form submissions pass through Cloudflare Turnstile, and our hosting provider, Vercel, keeps standard security and error logs.
With your consent only: we use Google Analytics 4 and the Meta Pixel to understand how the site is used. These tools set cookies or similar identifiers and record pages viewed and clicks such as phone calls and form submissions. We ask before setting analytics cookies. You can change your choice any time via “Cookie preferences” in the footer. Google Analytics runs in cookieless consent mode until you accept.
Listing search
The map search on our Properties page and the featured listings on the homepage are provided by IDX Broker using MLS data. If you save a search, request a showing, or fill out any form inside those listing widgets, that information goes to IDX Broker and is handled under its own privacy policy, available at idxbroker.com.
How we use information
- To respond to you and answer your question
- To match you with an agent in our office
- To prepare a home valuation when you ask for one
- To send messages related to a transaction you're part of
- To understand which pages are useful and improve the site
Who we share it with
We share your information with the agent handling your inquiry, and with service providers that process data on our behalf:
- Resend — delivers your form submission to us by email
- Vercel — hosts the site
- Cloudflare — protects the forms from bots
- Google and Meta — usage analytics, only if you've accepted analytics cookies
- IDX Broker — listing search, as described above
We may also disclose information when the law requires it. We never sell your personal information.
Retention
We keep the emails generated by your form submissions for as long as we need them to respond to you and, if you become a client, for as long as Indiana real-estate record-keeping rules require us to keep transaction records. Analytics data is kept according to Google's default retention settings.
Calls and text messages
If you give us your phone number and check the consent box, KW Bloomington and its agents may call or text you about your inquiry, including by automated means. Consent is not a condition of buying or selling a home with us. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help.
Your choices
- Ask us to show you, correct, or delete the information we hold about you by contacting us below.
- Withdraw your analytics consent at any time via “Cookie preferences” in the footer.
- Use your browser's settings to block or clear cookies. The site works without them.
Children
This site is not directed to anyone under 18, and we don't knowingly collect information from children. If you believe a child has sent us information, contact us and we'll delete it.
Changes
If we change this policy, we'll post the new version here and update the effective date above.
Contact
Questions or requests about your information: call (812) 760-0083 or email micah.heath@kw.com.